Terms and Conditions

Your Personal Driver · app.yourpersonaldriver.org · Effective August 5, 2026

The service

Your Personal Driver ("YPD") is a private ride service. Booking, live ride tracking, driver messaging, payment, and receipts are provided through this website. Rides are performed by your personal driver, with whom you book directly. YPD is not a marketing service and does not send promotional or third-party messages.

Text messaging program terms

Program name: Your Personal Driver ride updates.

Program description: This is a customer care and account notification program. When you book a ride with your driver and provide your mobile number, you agree to receive text messages about your own rides from Your Personal Driver. Booking confirmations, driver on the way, arrival, pickup and drop-off updates, a link to your live tracking page, payment links, and receipts. We do not send marketing, promotional, or advertising messages, and we never send messages on behalf of any other business.

How you opt in: You opt in by selecting the SMS consent checkbox on the booking page at app.yourpersonaldriver.org/join. The checkbox is not pre-selected, you must tick it yourself, and it reads: "Text me about my rides. I agree to receive SMS from Your Personal Driver about my bookings: confirmations, my price, my driver on the way, arrival, and payment links. Message frequency varies by ride. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase." Providing your phone number alone does not opt you in, and consent is not required to book a ride. If you leave the box unticked, no text messages are sent and your driver contacts you by phone instead. We record the date and time you consented along with the exact wording shown to you. Messages are only ever sent about rides you booked.

Message frequency: Message frequency varies by ride, typically 3 to 8 messages per booked ride.

Message and data rates may apply. Your mobile carrier's standard message and data rates apply to messages you send and receive.

To opt out, reply STOP to any message from us at any time. You will receive one confirmation message and no further messages. Reply START to opt back in.

For help, reply HELP to any message, or contact us at 714-922-0143.

Opting out does not cancel a booked ride. Your driver will contact you directly instead.

Carriers are not liable for delayed or undelivered messages.

Privacy and your mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third parties. We do not sell, rent, or trade your phone number or your consent. Full detail is in our Privacy Policy.

Bookings and payment

Prices are quoted per ride and confirmed by you before the ride is booked.
Payment is due at drop-off by the methods shown on your payment page.
Cancellations should be made as early as possible by message or phone.

Support

Call or text 714-922-0143.